Shipping policy

Shipping Policy

 

Thank you for shopping with Buyoralife.com. We are committed to providing a simple and reliable shopping experience, with free shipping worldwide.

1. Worldwide Shipping

We currently ship to 185 countries worldwide.

Free shipping is available on all orders, worldwide, subject to product and destination availability.

Available delivery methods and estimated delivery times may vary depending on the destination country and the products ordered.

2. Order Processing

Orders are generally processed and prepared for dispatch within 1–2 working days after payment has been successfully received.

Orders placed on weekends or public holidays will normally be processed on the next working day.

During busy periods, promotions, product launches or seasonal holidays, processing times may take longer than usual.

3. Delivery Times

Delivery times vary depending on the destination country and shipping method.

Estimated delivery times will be provided at checkout where available.

Please note that delivery times are estimates and are not guaranteed. International shipments may occasionally experience delays due to customs clearance, local postal services, weather conditions, transportation disruptions or other circumstances outside our control.

4. Free Worldwide Shipping

We offer free shipping to 185 countries worldwide.

There are no standard shipping charges added to eligible orders at checkout.

Please note that customs duties, import taxes, VAT, brokerage fees or other charges imposed by the destination country may still apply. These charges are determined by the relevant authorities in the destination country and, unless expressly stated otherwise at checkout, are the responsibility of the customer.

5. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, handling fees or other charges depending on the laws and regulations of the destination country.

Buyoralife.com does not control these charges and cannot predict their amount.

Any applicable customs duties, taxes or import fees are the responsibility of the recipient unless otherwise stated at checkout.

Customs authorities may also inspect or hold packages, which can result in additional delivery time.

6. Delivery Address

Please make sure your delivery information is complete and accurate when placing your order.

This includes your:

  • Full name

  • Street address

  • City or town

  • State, province or region, where applicable

  • Postal/ZIP code

  • Country

  • Contact details

Buyoralife.com cannot be held responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

If you notice an error in your delivery address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has been processed or dispatched.

7. Tracking

Where tracking is available, you will receive a shipping confirmation containing your tracking information once your order has been dispatched.

Tracking updates may take some time to appear, particularly for international shipments.

Some international delivery services may provide limited tracking after a package reaches the destination country.

8. Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please allow additional time for potential carrier or customs delays.

If you believe your order has been lost or significantly delayed, please contact us at:

Email: [CUSTOMER SERVICE EMAIL]

Please include your order number and delivery information so that we can investigate the shipment.

9. Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

We may request photographs of the packaging and damaged product to help us investigate the issue with the delivery carrier.

We will work with you to resolve the issue in accordance with our Returns & Refunds Policy and applicable consumer protection laws.

10. Incorrect or Missing Items

If you receive an incorrect item or an item is missing from your order, please contact us at [CUSTOMER SERVICE EMAIL] as soon as possible.

Please provide your order number and details of the issue so that we can investigate and provide an appropriate resolution.

11. Delivery Restrictions

Although we ship to 185 countries, certain products may be subject to restrictions depending on the destination country.

Some products may not be available for delivery to certain locations because of local laws, customs regulations, carrier restrictions or other applicable requirements.

If an order cannot legally or practically be shipped to your destination, we reserve the right to cancel the affected order and issue an appropriate refund.

12. Refused or Unclaimed Shipments

If a customer refuses delivery or fails to collect a shipment and the parcel is subsequently returned to us, additional shipping, customs or handling charges may apply.

Where applicable, these costs may be deducted from any refund due to the customer, subject to applicable law.

13. Circumstances Beyond Our Control

We are not responsible for delivery delays caused by circumstances beyond our reasonable control, including:

  • Customs delays or inspections

  • Severe weather

  • Natural disasters

  • International transport disruptions

  • Postal or courier delays

  • Strikes or industrial action

  • Government restrictions

  • Changes to import regulations

  • Incorrect delivery information

  • Other unforeseen events

We will make reasonable efforts to assist customers where such circumstances occur.

14. Contact Us

If you have any questions about shipping or your order, please contact us:

Buyoralife.com
Email: callumbh05@icloud.com
Website: Buyoralife.com

We are happy to assist with questions regarding shipping, delivery times, tracking and order status.

Buyoralife.com reserves the right to update this Shipping Policy from time to time. Any changes will be published on this page with the updated revision date.